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Strategic Planning Process
 
The Process
 
Step 1
Research and Analysis: We give you the tools and lead you through a disciplined and proven process that helps you easily complete both internal and external analyses. The result will be a plan that can be developed and refined based on facts, not emotion. You will:
   
» Identify key customers, markets, and products that make you the most money, and potentially could make you more money.
» Understand environmental, political, social, economic, and technological factors that are having or will have a bearing on your industry and get a handle on your competitive landscape, so you can arm your salespeople to compete more effectively because they have the right knowledge.
» Understand the opportunities that could propel you to higher revenues.
» Acknowledge threats and have a plan to deal with them so that your business and bottom line are minimally affected.
 
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Step 2
Development of Your Strategic Plan: We follow a disciplined process; your team will be assigned tasks to complete between the workshops resulting in:
   
» An analysis of the financial impact of your new strategy to see where you may need additional funding to make the strategy successful, and to see the (generally positive) impact of “firing” unprofitable customers. Most CEOs are shocked by this analysis and immediately want to begin the firing process and get rid of unprofitable accounts.
» Prioritization of events and changes that must take place to implement the strategy, so that you see positive rewards immediately. Early positive results from your strategic plan keep momentum going and help bring early revenue to the bottom line.
» An evaluation of resources needed. These resources are typically people—not financial—and include putting people into jobs where they can make a bigger impact, resulting in less turnover and more productive employees.
» A validation of team agreement on the objectives and strategies developed. Once your team is on the same page, you’re communicating more, have less conflict, and are working together to achieve more value for the company.
» Development of a resource schedule, control procedures, and a monitoring system to make sure all departments are kept on track. This substantially minimizes the CEO burden of being handcuffed to the business. Once department managers know what is expected and have their own objectives and plan, the CEO can lead, instead of putting out fires.
» An analysis (the actual document is prepared and written by us from the myriad of tools used during your team’s sessions) that puts the overall plan on paper and forces participants to embrace and carry out the strategy. This written analysis serves as “the growth handbook” for all managers and provides a roadmap, keeping “the right” employees because they’re proactive and accountable for their actions, instead of reactive and blamed for others’ actions.
» A Planning Calendar to eliminate procrastination and ensure the strategy is quickly implemented. Your sales will increase because you’re focusing on the most profitable customers and markets, you have an aligned team, and everyone is carrying out their part of the strategy.
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Step 3
Implementation and Review: Once your team has reviewed the written analysis and signed off on the strategy, you begin implementation. About 30 days after the analysis is delivered, a ½ day progress review is held with the team. This review:
   
» Keeps the team on task and accountable for their part of the strategy implementation
» Provides a forum to discuss and resolve issues as they arise.
» Evaluates the effectiveness of the monitoring and control systems, and makes changes, if necessary
» Assures the planning system is operating as expected
» Allows team members to schedule monthly or quarterly update sessions with us, if desired, to keep you on track
 
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